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As CT employers come calling, ‘every applicant answers the phone’ - Thehour.com

As Connecticut braces for a wave of layoffs and furloughs as “non-essential” businesses ready to close Monday night, some employers are looking to hire workers in mass for tasks ranging from restocking store shelves to providing critical health services — with the state Department of Labor not planning any coronavirus-specific jobs board to help publicize those openings to reduce unemployment.

DOL received an additional 27,000 initial claims for unemployment benefits between Saturday and Monday, in addition to 72,000 over the preceding week. A live online chat function is now disabled that DOL had been using previously to field questions, with the department providing assistance otherwise online at www.filectui.com, via email at dol.webhelp@ct.gov or by calling 1-203-455-2653 or 1-860-263-6975.

In some locales nationally including New Jersey and Los Angeles, government agencies have created flash job boards for companies needing help with a spike in business as a result of an economic landscaped turned upside down by the novel coronavirus COVID-19 pandemic. Those advertising on the New Jersey website include Amazon, FedEx and UPS, ShopRite and Price Rite, Nabisco parent company Mondelez International and several organizations providing home health services.

In Connecticut and elsewhere, the need extends well beyond the storefronts defined as essential by the Connecticut Department of Economic and Community Development, to the entire chain of suppliers for key products and services that operate behind the scenes. An executive order issued Sunday night by Gov. Ned Lamont exempts all manufacturers and “corresponding supply chains” from his “Stay Home, Stay Safe” directive.

In Fairfield County, some supermarkets have signs at their main entrances advertising openings, with Stew Leonard’s among those looking to add staff. The Norwalk-based grocery chain has reached out to an experienced cadre that helps it during the holidays, while also getting queries from past employees who went on to jobs at other retailers or other careers.

“I have been in contact with about 10 applicants in the past week who are looking for work because their work or school has shut down ... [not] to mention returning college kids,” stated a Stew Leonard’s manager. “One is a hairdresser, so that job is completely shut down. Another works for a restaurant and hours have been cut since they are only doing the delivery. Something I found interesting — almost every applicant I call answers the phone.”

Stop & Shop has immediate needs for clerks, porters and baggers for night shifts across its Northeast footprint, with the Ahold Delhaize subsidiary also looking to fill other openings in departments like bakery, deli, produce, seafood and meat. Stop & Shop is also hiring for its Peapod service that competes with Instacart and others regionally that deliver groceries to homes.

According to spokesperson Maura O’Brien, the company is currently seeing a applications across Connecticut at volumes higher than normal. Employers are putting out the call with the attendant problem of having to reformulate their standard “onboarding” practices for mass hiring, whether for in-person interviews or any training they typically conduct in a classroom setting.

“Currently we are interviewing applicants remotely,” O’Brien stated Monday via email. “Once applicants are selected and hired, we are working to ensure that our training programs for newly hired associates are robust and thorough, while ensuring that they allow for social distancing.”

Walmart aims to bring on 150,000 people nationally, with Amazon looking to add 100,000 people for its distribution centers which include locations in North Haven and Wallingford, and CVS looking to add 50,000. A LinkedIn post on other employers hiring en mass was drawing thousands of hits hourly to total more than 115,000 views as of mid-afternoon.

Job search engine Indeed continued to post new job openings on Monday in Connecticut, with the company having a major office in Stamford, as did rival job boards Glassdoor which had generated close to 1,000 new postings in the state as of mid-afternoon on Monday.

Shelf Tech and Crossmark were among those seeking help Monday on the two job boards, with the latter restocking shelves for companies like Walmart, CVS, and Wilton-based Blue Buffalo and parent General Mills; and Shelf Tech counting Stop & Shop, ShopRite and the Cheshire-based distributor Bozzuto’s among its customers, with Bozzuto’s seeking commercial drivers and warehouse workers. Shelf Tech CEO Butch Silver indicated via email the company plans to add 20 people in Connecticut and 30 in Massachusetts.

Jordan Fenster contributed to this report.

Alex.Soule@scni.com; 203-842-2545; @casoulman

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